Managed IT Services

As a one stop service provider for enterprise help desks, we are able to provide both on site and remote technical support for all your technological needs. Our experience across multiple industries and platforms has allowed us to establish best practices for trouble shooting and user management to enable you to work without interruption and at the least possible cost. Our services include

Network Operations
Where we manage and monitors incident reports, traffic, performs network reviews, implements backups and manages change on a network ensuring that the infrastructure of the network is optimized to meet the business needs of the enterprise.

Systems Operations
We perform core systems management tasks including performance monitoring, installation of patches, change management, account management and support for specific platforms, Linux, Unix, etc.

Database Operations
The ability to maintain and optimize database tasks. Performance monitoring, fault monitoring, log reviews, access management, and change control for database software such as Oracle, DB2, etc.

Security Management
The ability to protect the enterprise from external/internal threats. We help to identify network vulnerabilities, monitor IPS logs and map this data to the information security related regulatory mandates.

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